FAQ

How do I get my tickets? How do I get my tickets?
When will the game be played? When will the game be played?
Where is my seat in the stadium? Where is my seat in the stadium?
Will we be seated together? Will we be seated together?
Does the prices include booking fees? Does the prices include booking fees?

How do I get my tickets?

You must print the booking confirmation sent to your e-mail address and bring a copy with you to Barcelona. Your booking confirmation will be exchanged for original tickets at our local agent's office in central Barcelona. Please note that you MUST visit our agent's office in Barcelona to exchange your booking confirmation for original tickets BEFORE you attend the match. You can pick up your soccer tickets for an FC Barcelona weekend match Friday between 10:00 a.m. and 6:00 p.m., and on match day between 10:00 a.m. and 4:00 p.m.. Tickets for FC Barcelona matches on Tuesdays or Wednesdays can be picked up on or following the Monday of that week. Tickets for an RCD Espanyol weekend match can be exchanged on Thursday or Friday before 6:00 p.m. The address, opening hours, etc. of our agent can be found on your booking confirmation.
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When will the game be played?

The exact date and time of the match will be confirmed 4-7 days prior to the match. A weekend match is always played on Saturday or Sunday, and a weekday match is always played on Tuesday, Wednesday or Thursday. Kick-off times will also be confirmed 4-7 days prior to the match, and are usually between 3:00 and 10:00 p.m. You will need to take these variables into considerations when planning your trip to Barcelona. You will not be contacted with the confirmed match date and time, but we will, if possible, post the confirmed date and time for the match on our site 4-10 days prior to the match.
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Where is my seat in the stadium?

You will always be seated among the home supporters and/or in a neutral zone at the stadium. Therefore articles such as shirts, scarves or hats bearing the logo or colors of the away team are strictly forbidden. You may not show sympathy or cheer for or with the away teams and their fans. Failure to obey these rules may result in denied access to or expulsion from the stadium. We only guarantee seats within the seating categories available for each club. Specific seats or row numbers cannot be ordered or guaranteed. Please note the dress code in effect for GOLD or SILVER tickets for FC Barcelona. Jeans, FC Barcelona shirts or sneakers are not permitted!
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Will we be seated together?

If you book more than 3 seats we cannot guarantee that all seat next to each other. You might risk to be split up in small groups. But when you book through us we guarantee that you will NEVER get any isolated SINGLE SEAT. You will always get seats next to each other, right in front or right behind from each other. Please see an illustration HERE! If we, our agent or the club, for some reason do NOT live up to this guarantee, we will compensate you with up to 50% of the ticket price for any single seats you might got when booking at our site for regular La Liga matches and up to 25% for Champions League and El Classico! To claim compensation for not upholding our guarantee we need copies of ALL your tickets, both single seat tickets and tickets together!
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Does the prices include booking fees?

Yes, the ticket prices found here include booking fees for the soccer club, our local agent, and us. Because our agent, Travel Connection Spain, is an official agent for FC Barcelona and RCD Espanyol, all of our prices, including booking fees, are approved by our agent and the clubs. Booking fees may result in a significant difference between the prices you pay here through an agent and the prices printed on the tickets you receive. This is particularly relevant for a-matches such as those played among Real Madrid, Espanyol, FC Barcelona, Valencia, Villareal, Dep. la Coruna, Sevilla, Champions League, UEFA Cup, last match of the season etc.
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